My wife and I decided that we would reserve a flat before arriving in Madrid. After searching in different sites, we found an apartment that suited our budget and target location. We consider ourselves lucky that the property was being coordinated by someone like Eliana. We transferred one month’s rent to make the reservation, and there were no issues whatsoever. Eliana made herself available to meet us upon arriving in Madrid and the rest is history. Eliana also provided us with a contact in Banco Sabadell who spoke English and helped us create a bank account. This would have been very difficult without her help. We are very grateful and will be happy to provide more information about our experience